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Shopper Award

Historical Emporium Reviews & Ratings - Customer Service



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of our customer reviews to judge for yourself.

Please contact us if you have any questions.



Customer Reviews, Week Ending 2020-10-18

Phil
AZ, United States
2020-10-18
My item was delivered on time as promised, and I was kept informed of the expected arrival throughout the process.
Jack W
CA, United States
2020-10-17
The fit and appearance of the frock coat are exactly what I was looking for. I couldn't be happier with this product.
Gil
UT, United States
2020-10-17
They make me feel like a true gentleman.
Suzie
Vic, Australia
2020-10-17
A great range of products, easy to order and the product arrived a lot quicker than expected. Excellent service.
Television Costume D
CA, United States
2020-10-16
I have used Historical Emporium many times over the past 10 years for costume Designing needs. The customer service is excellent and the products are great with good quality fabric.
John
FL, United States
2020-10-16
Everything was as described and fit well. Good value for the price.
Dave P
NE, United States
2020-10-16
These people are amazing!
Ted L
MA, United States
2020-10-16
I am a satisfied customer - I purchased one vest and as soon as I got it I went online and purchased another. I will be back for more.
gun belt
MO, United States
2020-10-16
customer service was great the gun belt was a little light on thread but it could be modified.
Morgan
BC, Canada
2020-10-16
I ordered a work blouse 5 years ago and loved it so much I went back on the site last month and ordered 2 more blouses and a vest. Beautiful quality and style. And I live in Canada and got each item I ordered within the week PLUS tracking. How good is that? They are my #1 place to go.
David M
CO, United States
2020-10-16
Shipment was very fast--arrived only 4 days after I ordered. The Inverness tweed cape is made of very heavy material, almost like a tweed sports jacket. A good piece for cold weather use. As noted in the description, the size runs large. I am almost 6 feet tall, and over 200 pounds, with arms that usually need long sleeves, but the "M/L" size was almost too big. Any larger size would be huge on my frame. A great cloak/jacket! and I will put it to good use when wearing a suit in wet winter weather.
KP
MO, United States
2020-10-15
The Garvey shirt is perfect! Exactly as described! And it got here SUPER FAST! I love all of the items that I've purchased from you in the past!
Doc I
FL, United States
2020-10-15
I purchased a great mens bowler and was not disappointed in the quality. It looks great! Needed to exchange it though as it's one size too large. My fault entirely. The phone representative was VERY friendly and very accomodating!
Bob Embry
CA, United States
2020-10-15
I've ordered from Historical Emporium several times, and they sell quality, often hard to find items at a very reasonable price. On just one occasion I had to return a jacket for a larger size, and they handled it quickly and smoothly. They always ship quickly. You can order easily online, but I've come to enjoy ordering over the phone. Speaking with their representatives is always pleasant and informative.
Sara
CA, United States
2020-10-15
Perfect !
Carl
MO, United States
2020-10-15
Great service, great product and when I ordered the wrong size they sent me another!!!!!
Bill
AB, Canada
2020-10-15
Good customer service makes for loyal customers. I am a loyal customer. I go to a lot of opera and symphony concerts and I love historical styles - especially victorian. Such clothing is difficult to find. I have on occasion had questions about fit and materials and your people have been quick to answer and very helpful. I will be back.
Donald Willford
BC, Canada
2020-10-14
This is my first time buying and I'm very happy with the boots
Robi
NJ, United States
2020-10-13
I have purchased products from historical Emporium for over 2 years. Working at a historical western theme park I am happy to have clothing that looks authentic and I can wear everyday. The first skirt I bought looks as good as the one that I just purchased last week. The clothes are great quality they wear and clean very well.
Rob T
OH, United States
2020-10-13
The rep on the customer service line couldn't bring up my account without a number, most can cross ref. by name. And because the merchandise didn't fit and had to be exchanged, I had to pay expensive postage both ways, so that would discourage me from ordering again.
Customer Reviews by Shopper Approved

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