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Prices and Availability Subject to Change. Please call 800-997-4311 for more Information.

Order Status Inquiry Form

Use this form to get the status of your order. Order statuses are available on the first weekday following your order.

Status updates may take up to 24 hours to reflect in our status system.

IMPORTANT: This form requires the zip code of the Billing Address, not the Shipping address.

If you do not know your order number or billing zip code, please use our email contact form instead..

Phase Notes
  • We process orders every weekday, excluding holidays.
  • As soon as we begin processing your order, items and quantities will appear as ordered.
  • Items being processed by the warehouse will be shown as packed.
  • If there is no tracking number shown, the items have not yet shipped.
  • USA orders normally ship within 2 weekdays.
  • Special order and international orders may take up to a week to ship.
Tracking Numbers
  • When we ship, this form will show the tracking number for each package.
  • Tracking information may take up to 24 hours to post here.
  • International Saver tracking numbers may take up to 48 hours to reflect properly in the Postal Service tracking system.

How will I know you received my order?

After you place your order online, you will receive an email confirming your order. Phone orders will also receive an acknowledgement if you provide us your email address. If you notice any errors in your order (mailing address, items ordered, etc.) please contact us immediately so we may correct it before we process your order.

I didn't get an email confirmation.

If you have not received an email verification for your order, please check your spam or junk folder and add to your email white list so that you can receive new updates to your order. We promise we won't spam you. See our privacy policies for more information.

If you still don't have an email confirmation, it may have been due to a typographical error when you entered your email in our website. contact us and we can get this corrected for you.

I Still Have Questions

Please contact our Customer Service Team via email or phone and we can help you track your order.

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