Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously . The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more ! Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !

When looking for clothing (note I don't say 'costumes') of high quality to wear at events/locations like historical railroads, Dickens fairs, and such, the Emporium has what I need!

This is a beautiful, very plush scarf, and i just Love It.

The person I talked to was nice and helpful. He stated that I could return the vest to get a different size and what to do. But I decided to keep vest. I had a lot of good compliments about them.

These people offer good merchandise and great service. They will assist you with any issues that may arise and everyone knows that sometimes when ordering any kind of clothing where you can't try the items on, occasionally there's going to be size differences. I've only had a couple in my experience with these folks and they've always made it right. This kind of service has become unusual and I find it inspiring to find an outfit that adheres to satisfying their customers.

I ordered two shirts from Historical Emporium. Both 3X. I received them quickly. The one shirt fits perfectly while the other was extremely oversized. The neck, which was described as 18-20 inches actually measured 22 inches. I called customer service and explained the situation. I asked if an exchange for a 2X would be possible. They immediately sent the new shirt with a pre-paid shipping label for me to return the other. The customer service rep was extremely friendly and accommodating. I highly recommend this company.