Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Anonymous Customer VA, United States
2023-10-13
Great product and amazing customer service.
Allison T KY, United States
2023-03-23
Great service,swift delivery and excellent product - people always compliment the 'dapper' look and how they like it - thanks
Michael Donato NY, United States
2024-12-14
Excellent service to provide uncommon and quality products quickly and carefully.
Mark A CA, United States
2023-10-13
My order was delivered within 3 days of placing it and I did not request expedited delivery. Very fast.
Elodie TX, United States
2024-03-08
I have no complaints at all. Everything I have bought so far , I have had no issues.