I reached out when I submitted my order and realized I had forgotten to include an item. When I contacted Historical Emporium, they were able to include it in my order without additional shipping. Great service. When I received my order, (in two days), a couple items were too large. The return process was quick and easy. I love the products and the service.

The hat was beautiful and the hat band was very elegant. The products exceeded expectations.

Arrived much sooner than expected, within days of ordering.

We ordered a pair of Trousers. They were too small. We needed them in a hurry so we ordered another pair. We should have " returned" them instead of "exchanged" them. But Julia got it taken care of and things are fine.

Great store for good old fashioned Quality. With lots of wood, leather , silk, versus plastic, vinyl and Made in China. For example I bought silk suspenders which are usually made out of stretchy polyester. Where else would have that. In addition the suspenders had genuine leather button anchors. They cost more but I am willing to pay for the quality.

Everything was to my satisfaction. Thanks very much!