Our initial order came very quickly - within a week, which is faster than I anticipated, given the nationwide labor and goods shortages and that it was being sent literally from coast to coast. Unfortunately, it turned out we ordered the wrong size, so we had to ship it back for an exchange. If it's ever possible in the future, it would be amazing if some of the shipping for exchanges could be covered or discounted, as between the initial order and the exchange we paid a total of around $35 in shipping fees. That said, the service team sent us back the smaller hat size in much less time than the website suggested they would, which was a lovely surprise! I'm very pleased with how efficient the team is.
Stickler David L OH, United States
2023-01-07
Like to see cowboy hats
Boots ?
More types of shirts for men
suspenders
Flap long John's ? Sombreros
Russ CO, United States
2022-09-02
Great experience. Will buy here again
Wayne VA, United States
2021-09-03
good
Steve GA, United States
2022-11-11
All the items I've ordered have been excellent and customer service exceptional
Marc NY, United States
2021-12-22
The clothes are beautifully tailored and fit perfectly the moment I put them on. Your customer service should be the standard all companies aspire to: I placed my order on a Sunday evening and they were delivered to my door, across country on Wednesday with normal shipping. I would have ordered several other items but I have to wait until they are back in stock. Thank you. I know I'll look look fantastic for a New Year's Eve wedding. You just gained a customer for life!