Awesome experience. Excellent customer service. I would order again from this company

I ordered the wrong size hat. Expressed shipped it back and Julia was great help as was Noel who's suggestion worked best. US mail had the package arriving in San Jose, the 3rd. It didn't get there. Noel's suggestion he left on my voice mail to buy another and they would refund the first upon receiving it. Having a drop dead date of when I needed the new hat sent Julia followed through with the order's shipping and getting me the info. Hat got here a few days earlier! Thank you, Historical Emporium,

I head up a Dickens caroling group and have ordered many products from Historical Emporium over the past few years. I always find what I'm looking for and am continually impressed with the quality of everything I buy. Though occasionally something doesn't quite fit right, customer service is always willing to work with me and I've always come away satisfied.

The lady who answered the phone went out of her way to ensure I got perfect fit on the shirt and suggested the garters. I didn't know what I wanted in a tie and she helped me pick out a good one. Had she been standing beside me she couldn't have done better. As for the delivery time: my order was supposed to take several days, maybe a week......but it took just four days to my door. I'm not used to such short delivery times from anyone except Amazon...and I'm only three miles from one of their "hubs".

Took a chance and was rewarded by excellent quality ans speed of service.Very satisfied!

Always a positive experience. Items are as described and arrive quickly and well packaged. I am a museum curator and often wear period clothing and costumes. This is my favorite online shop by far!