Ordered a cowboy holster...it was 1/2 of other sites. Those other sites said they were 10 weeks out. HE shipped super quick then I decided to exchange for different size. Customer Service politely explained process and it went smoothly with almost no wait time to get new belt. Seriously the world would be a much more pleasant place if all business operated like HE.
Loving wedding... v CA, United States
2023-03-10
Less than a week before her wedding, my daughter informed me that the colors would be black/white and green. A day or two after that, she sent me a photo of the tie she was going to be wearing. So I'm in a bit of a panic, and I think, "Hey, I get all kinds of cool stuff at Historical Emporium. I wonder if they can get this to me on time?" So I look up the emerald green vest that I wanted and call in to order it, and have it shipped as fast as possible TO UTAH (since I'd be leaving my home in Eureka, CA before it was even shipped). The support person said, "No problem, we can get it there via normal two-day." I worry and ask if I need to pay for overnight. They quote me the difference, and then say, "It'll get to Utah on Thursday, no problem. Overnight will only get it there one day earlier." So I trust them, and it gets there the day before I do! (Did I mention I drove there, and it took me three days?)
The vest and matching tie are perfect. I also got an ivory hat band for my top hat. I supplemented it with my blue striped trousers... that I originally bought from the Emporium. Fantastic. Of course, my daughter looked better, because... well, she's my daughter. Lovely wedding!
Richard Schmidt SC, United States
2025-10-03
I had issues with my delivery address and their customer service contacted me back almost immediately even though it was after hours listed on the site. They worked things out very quickly and efficiently. Some of the best customer service I've ever dealt with. They also shipped the order fast and it arrived in great condition.
BLM IN, United States
2024-03-29
Dual 45 long colt holsters are awesome. Service and customer support is perfect.
Richard A AZ, United States
2023-10-27
Historical Emporium is one of 2 places I can find the western fashions I want. The products are top quality, albeit a tad on the pricey side. I found 2 of the Sinclair edwardian shirts on sale in Tombstone at $20 less, each, than at H.E.
It would be nice to keep customers informed of clearance and sale prices.