I reached out when I submitted my order and realized I had forgotten to include an item. When I contacted Historical Emporium, they were able to include it in my order without additional shipping. Great service. When I received my order, (in two days), a couple items were too large. The return process was quick and easy. I love the products and the service.

Like the company and it's products.

Great service,swift delivery and excellent product - people always compliment the 'dapper' look and how they like it - thanks

Apparently I ordered the wrong size belt for my belt & holster set. Talked to a very polite and informative individual when I called in. He was able to determined what size I needed. I received the new belt in just a few days. It fit perfectly. Excellent service and exceptional product.

Super phone and on-line service .... timely receipt of orders as well as exchange .... and refund.