Very good. Long wait for buying to delivery.

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

delivered on time and nice quality better than expected.

I had questions that you were able to answer to help me pick the correct garment. Which, not only fit but looks great!

Outstanding products at reasonable prices - the literal "Emporium" of ready-made reenactment clothing and accessories. Outstanding customer service (rapid return and refund for special order item found too large on delivery and response on reorder of smaller size - very satisfactory!) DOUGLAS A. UNSWORTH, J.D. Attorney at Law

This was the third time I've purchased through H.E. Always happy.