I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later.
I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.
David Noles TN, United States
2023-09-13
Well made products!
Doug W MD, United States
2022-12-15
The order came much quicker than I had anticipated. Both vests fit beautifully. I got compliments on the Klondike vest. I have not yet worn the black Cherry fountaine vest.
The only recommendation I would have would be to carry some items, such as coats and shirts, in a short size.
Pierre Gallant QC, Canada
2023-10-13
All good !
Daniel AZ, United States
2023-07-15
Great items that fit relative to period sizing. Had to do some minor alterations due to height and sleeve lengths. I appreciated the prompt customer service response when i had questions.