Quick response and great service

I really like the slouch hat, I'm nearly 70, it's the best fitting hat I've ever owned. Wore it this weekend to a reenactment, had several comments about it, all good. Told them where I got it. Thanks!

Great products and great service

Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously . The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more ! Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !

I head up a Dickens caroling group and have ordered many products from Historical Emporium over the past few years. I always find what I'm looking for and am continually impressed with the quality of everything I buy. Though occasionally something doesn't quite fit right, customer service is always willing to work with me and I've always come away satisfied.

I had the wrong color sent to me. Customer service was great! They quickly sent me the right color & even sent a return label to send the other product back.