My experience in buying the Long Riding boots I ordered the Long Riding Boots, and when they arrived, one boot, though marked the right size, was noticeably smaller than the other boot. I took photographs and contacted customer service. They were fast in contacting me with the offer to ship another pair, on them. They even let me keep the first pair! The second pair came with no issues. I am very pleased!

Excellent service to provide uncommon and quality products quickly and carefully.

Their sizing is different from other sutlers, as they run bigger...so beware.

So glad we discovered you! We will be ordering again and again, and I've already referred you to others!

I like the classic western watch. I plan to use it for a film prop and did not expect it to really work with a battery. The item is sharp looking. Thank you.

The lady who answered the phone went out of her way to ensure I got perfect fit on the shirt and suggested the garters. I didn't know what I wanted in a tie and she helped me pick out a good one. Had she been standing beside me she couldn't have done better. As for the delivery time: my order was supposed to take several days, maybe a week......but it took just four days to my door. I'm not used to such short delivery times from anyone except Amazon...and I'm only three miles from one of their "hubs".