All items were packed well and arrived promptly which was much appreciated.
Denis L Gordon VA, United States
2025-02-06
The service was great and fast and your employees I talked to were helpful when trying to figure the size I needed. Tks for everything. DG
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
JVB FL, United States
2022-12-30
Web site is accurate and easy to navigate. the product arrived much sooner than expected.
Cora Fauser VT, United States
2024-05-31
I am so grateful to know that Historical Emporium is THERE, and does such excellent work to provide historically accurate clothing and costumes.
Great service CA, United States
2023-10-22
Great fast service when needed. Great product. Fit perfectly.