coat arrived in a very timely manner. Material was better than expected, and what others had said held true...they do run big, especially the length. Overall, extremely pleased with it!

Love your website, so many items to choose from. Excellent shipping time.

My green Vaughan waistcoat was a little snug, returned for next size. Return instructions were clear and easy to follow. Although I am on the opposite side of the U.S., received my replacement one week from when I started the process. Exceptional service.

Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously . The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more ! Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !

Excellent experience. You have a great product and shipped my l quickly before Halloween. Thanks so much for great customer service. I will highly recommend you to friends and will buy from you again.

Excellent customer service and product quality!