Over the years, I have purchased four blouses and several skirts for my Victorian time period. I have always been very pleased with the quality and service. I have found the skirts to run a little large in the waist, but there are extra buttons to make easy adjustments. Blouses are always my perfect fit. Various jewelry purchases always get compliments. There have been occasions when I chose Historical Emporium garments because they are shipped more rapidly than competitors. My husband has a full Victorian outfit from Historical Emporium that he is proud to wear, plus two different top hats. He carried the grey one in his car to put on whenever visiting our History Center!
Ron M TX, United States
2023-08-23
Very good.
Thomas Jacques CT, United States
2023-10-28
Customer service helped me with my exchange and recommended the proper size. He was very polite and knowledgeable. The exchange could have been avoided if your website recommended ordering a belt four sizes larger than waist size
kari NY, United States
2024-02-21
I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later.
I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.
Manuela Kiriak KS, United States
2024-05-17
Quick service. Great quality material. Thank you
Tony , United States
2024-02-02
I have always been satisfied with the Emporium's products and service.