Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
CAJ MT, United States
2023-06-23
I'm often visiting your site like a kid in a candy store. So when I needed an old style for my daughter's wedding, I thought of you first. CAJ
Steve S RI, United States
2022-10-13
The products I've purchased are of good quality. The biggest problem is the lack of inventory in many different items. Sold out seems to be the operative phrase on most items. I would have purchased other items, but most were sold out or of limited sizes and have been for many many months. This makes me search alternative sites for the things I need.
Omar@California CA, United States
2022-10-05
Very good products and service. Very happy with the menswear selection.