Very nice authentic merchandise. Well made and reasonably priced. Will be ordering more.
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Nancy S CA, United States
2022-10-27
I received my order promptly and was amazed at the quality of the garments I ordered. I can wear them "on the regular" for an entire day and they will hold up well. Better made than most in retail. Seamings, buttons, fabric, and finishes were superior quality. AND, the garments even came with hangers!
Chuck TN, United States
2022-03-04
I purchased the wrong size holster, twice! Customer service helped me get the right size and no trouble returning the wrong ones.
Don OH, United States
2023-01-13
I was very pleased with my purchase. I received a great looking western gun belt and holster. They are very well tooled. Thank you for your service.
Gregory J CA, United States
2022-04-29
I appreciated your customer service rep immediately offering to take my first order over the phone and not directing me to making an online order. She was kind and efficient.