Prompt and very helpful customer service, A+

We were looking for an " Old West" theme for our company Christmas party and this was the perfect place to find exactly what we needed!!

I read the reviews before purchasing. The reviews stated that the garments ran a size larger. I read where some customers were unhappy because they did indeed run larger to size. So, I ordered the next size smaller than I normally wear. I also looked at the sizing chart. Yet, when I rec'd the 2 garments, even a smaller size, they were still too BIG. Not even close. Very loose. I have sent them back and requested the next size smaller. Which is the only size left to me actually. What was disappointing was though I was substituting the sizes, you do not have free return shipping. I was dismayed to have to pay more money. $18.35. Most any company today offers free return shipping. To have it altered was not a choice, as the garments would have not lined up very well and the cost would have been around $55. I feel I did plenty research before choosing the size that should have fitted me. When the sizing is incorrect due to clothier, they/you should pay for shipping. At least a credit or shipping refund. The clothing was as described and well-made and I was not disappointed in their appearance.

I initially ordered a Frontier Classics black cotton duster in size large because that is my usual size. However, when I put it on, 2 men and a boy could have fit in it with me. I called Historical Emporium and spoke with Noel. He immediately shipped out another one sized Medium within and hour with a return shipping label. The Medium size I received fit perfectly and I returned the size Large using the same box with the return shipping label Historical Emporium provided. You might find it for less money someplace else but you won't find the same customer service anywhere else. I'm a satisfied customer.

......I've been shopping with Historical Emporium since the 80's and have always been happy with any item received. The latest, being added to my clothing closet, was one more item to making a complete suit. Will do it again when another notion comes my way..........

We had an issue getting the right size belt. Customer service was excellent. Very easy process and helped me put tremendously! I appreciate everything and I will be letting anyone and everyone know to shop from this company !