Leonard is very helpful. The items we ordered came and were good quality. The 2 items I needed to exchange for size came quickly and a refund was also given quickly. Definitely will order from this company again.

Nothing adjustment methods would have been easier than imagining I knew about them.

I have purchased a gray Inverness Cape a black Inverness cape and a beautiful scarf and I'm just saving up my money for more the quality is outstanding and the service beyond reproach thank you again for all you've done

My experience in buying the Long Riding boots I ordered the Long Riding Boots, and when they arrived, one boot, though marked the right size, was noticeably smaller than the other boot. I took photographs and contacted customer service. They were fast in contacting me with the offer to ship another pair, on them. They even let me keep the first pair! The second pair came with no issues. I am very pleased!

Outstanding personal service. It has been a long time since I've been so pleased with a customer service experience. It was a step above and I will be a happy return customer!

It was magical how fast, kind and efficient this team was to deliver my package to me. Wonderful job y'all!