Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Richard A Badenwürtemberg, Germany
2023-06-23
I ordered over the last two years repeatedly Frontier Classic high waist Trousers.They are solid products
and very comfortable to wear.No itching or slipping on the waist.Here in Germany you are always the point
of attention and really individuality wearing this stuff.
The service I received from Historical Emporium is and was simple said outstanding.Goods arrive promptly
within 2 weeks over the Atlantic in my corner of the Black Forest. Good show!
Richard Alschner
Julie IL, United States
2024-12-25
Customer service was very quick to respond to a question I had regarding expediated shipping and they were able to get the clothes here for Christmas without expediated shipping.
Kevin TX, United States
2023-04-06
All is well that ends well.
Artie D CA, United States
2023-04-14
I received my riding skirt and it was too large even after using the sizing guide. Customer service worked with me and I was able to return it and received a smaller size. Quality workmanship..I love it!
Mister Michael Glenn Y VA, United States
2023-11-24
I called to get guidance on how to get the proper fit. Great advice.