great service and delivery only with the watch there were no instructions to install the watch battery

I've been buying a lot of clothes from Historical Emporium this year, so I'd like to take this opportunity to apologize for a mere 4-star Google review I gave it last summer. I had ordered a gunbelt from them that turned out to be difficult to keep buckled, and I suggested that some sort of diagram should have been included with the gunbelt to show people how to wear it. To my surprise, I heard from someone at Historical Emporium who suggested that the gunbelt might be defective, and who asked for a photo of the gunbelt. As it turned out, it was indeed defective, and was replaced at no charge. Otherwise, the clothes have been splendid, the shipping has been generally prompt, and the service has been sterling. Thank you very much.

I head up a Dickens caroling group and have ordered many products from Historical Emporium over the past few years. I always find what I'm looking for and am continually impressed with the quality of everything I buy. Though occasionally something doesn't quite fit right, customer service is always willing to work with me and I've always come away satisfied.

I received my riding skirt and it was too large even after using the sizing guide. Customer service worked with me and I was able to return it and received a smaller size. Quality workmanship..I love it!

Thank you for your fast and efficient service!

The Customer Service is excellent! The quality of the garments is very good. The selection and style are very diverse and I will shop with them again!