I ordered the wrong size boot but just followed the instructions for returns and received the correct size with no hassle.

The customer service at Historical Emporium is fantastic. The Items I ordered were sent to me right away.

great item

Excellent

I was very pleased with my purchase. I received a great looking western gun belt and holster. They are very well tooled. Thank you for your service.

I ordered two shirts from Historical Emporium. Both 3X. I received them quickly. The one shirt fits perfectly while the other was extremely oversized. The neck, which was described as 18-20 inches actually measured 22 inches. I called customer service and explained the situation. I asked if an exchange for a 2X would be possible. They immediately sent the new shirt with a pre-paid shipping label for me to return the other. The customer service rep was extremely friendly and accommodating. I highly recommend this company.